Tuesday, December 6, 2011

Patt Morrison for Wednesday, December 7, 2011


Wednesday, December 7, 2011

1-3 p.m.




1:00 – 1:30



1:30 – 2:00

Ticketmaster scheduled to refund ‘processing’ fees to its customers

If you’ve gone to a concert in the last twenty years, you’re probably had to shell out some money for a ‘processing’ fee, which is generally imposed for the convenience of being able to buy your tickets on-line or over-the-phone.  It turns out Ticketmaster was charging its customers a little too much for those fees and may have to refund some of that money to its customers.  How much? According to a recently proposed class-action settlement, customers could get $1.50 for up to 17 tickets purchased between Oct. 21, 1999 and Oct. 19, 2011.  Ticket purchasers will receive email notification that they are eligible for the refund.  The settlement doesn’t prevent Ticketmaster from profiting off those “processing fees,” it simply requires the mega ticketing company to note it on their website.  Customers can only use two credits at a time and they aren’t redeemable at concerts venues owned by AEG Live.  Matthew Cameron, a Boston lawyer who filed the first written objection to the Ticketmaster settlement, called the credits “virtually useless” and has created a Facebook group in opposition to the terms of the settlement, which won’t be finalized until next year.  Is this a victory the rock band Pearl Jam would be proud of (they took Ticketmaster to task over its monopolistic practices and service fees back in 1994) or a slap on the wrist? The settlement could cost Ticketmaster millions, but is $1.50 enough to cover the ‘processing’ fee blues?  



Matt Cameron, Boston attorney who filed the first written objection in the Ticketmaster settlement; he has created a Facebook group in opposition to the terms of the settlement. 



2:00 – 2:20



2:20 – 2:40

One week, no power – aftermath of Santa Ana wind storm

As of Tuesday night, Aizita Magana and her neighbors still had no power. It went out last Wednesday in their South Pasadena neighborhood during what many have dubbed Windpocalypse—some of the strongest Santa Ana winds the area has seen in over thirty years. Last week Southern California Edison told Aizita it might take a week to get her power back on. She thought they were joking. The irony of it all? She works in emergency preparedness and response for the county. Patt asks her what she’s learned, what she wishes she’d known and what she’d do differently. We also want to hear your stories. Did the winds affect you? Are you still without power? Call in with your experience.



Aizita Magana (eye-ZEE-tah), resident of South Pasadena who still has no power since losing it last Wednesday. She has been staying with friends.



Levon Jihanian (luh-VAWN jee-HAH-nee-uhn), a neighbor of Aizita’s who, with his pregnant wife, have been staying in their home since last Wednesday night without power


  • They stayed in their home because they didn’t want to leave their cat alone.
  • The cat and a large pile of blankets have been keeping them warm.



2:40 – 3:00

70th Anniversary of Pearl Harbor attacks

Japan’s bombing of U.S. forces in Pearl Harbor 70 years ago became the defining experience for generations of Americans. The critical 24 hours thereafter and the decisions President Franklin Roosevelt made would change the war and the world. Patt talks with one historian about the qualities of presidential leadership that FDR demonstrated in those critical hours after the assault.



Steven Gillon, professor of History at the University of Oklahoma, as well as Resident Historian for The History Channel, and the author of Pearl Harbor: FDR Leads the Nation into War.










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